Frequently Asked Questions for Businesses

Helping Your Business Thrive – Answers to Common Questions About Our Platform

What kinds of local businesses is this for?
ShopLocal.ie is built for all types of local businesses who want to connect with their community and grow. Whether you’re a beauty salon, fitness instructor, art class teacher, event organizer, dog groomer, local convenience store, DIY shop, barber, pet store, or café, our platform provides the tools to reach local customers and make online sales easy. If you’re passionate about local business, ShopLocal.ie is designed to help you thrive.
What if ShopLocal.ie doesn’t work for my business?
We’re confident that local shopping and local businesses belong together—and ShopLocal.ie is purposely built to connect your business with nearby shoppers. We’re sure it will work for you too! But if you change your mind, we offer a 100% money-back guarantee, so there’s no risk in trying us out. With our pay-as-you-go credit system, you only pay for what you use, so you can test it out and see the results without any commitment. Give it a try—it won’t cost you a cent if it’s not the right fit.
What if I don’t know much about selling online?
No problem! ShopLocal.ie was designed to be as hands-off as possible for business owners, so you can focus on what you do best. We’ve streamlined the setup to minimize the work on your end, with our platform running in the background to continuously connect you with local shoppers and generate regular orders. Plus, our user-friendly interface and dedicated support make it easy to get started and see results—even if it’s your first time selling online. With ShopLocal.ie, selling online is made simple, effective, and rewarding.
I already have my own webshop or ordering platform - why would I need ShopLocal.ie?

Absolutely! Having a webshop is a great start, but it doesn’t always guarantee a steady flow of orders. ShopLocal.ie is designed to bring local visibility and customers right to your virtual doorstep. By joining our platform, you benefit from a built-in audience eager to support local businesses, plus targeted promotions that direct Local Shoppers to you. We ensure that your shop gets noticed, receives orders, and delights your Customers - all while driving more sales for you.

What if I’d rather not open a Stripe account for online payments?

No problem! You’re free to stick with other payment options, like cash on delivery or in-store payments (see previous question for more on this). While having a Stripe account allows for smoother online transactions, it’s completely optional and not required to sell with us. You’re in control of the payment methods that best suit your business.

I already have a POS system or my own webshop where I sell a wide range of products. Can I connect it to ShopLocal.ie?
Definitely! You can easily import your product catalog to ShopLocal.ie, and if you track stock levels, our system is equipped to display them in real-time for a seamless experience. This means less time on manual updates and more time focused on sales and customer experience.
Reach out to us here to learn more about integration options, and let’s make it effortless to expand your reach on ShopLocal.ie!
We’re a local charity, club, society, or other non-profit organization with occasional fundraisers and events. Does ShopLocal.ie offer anything for us?
Absolutely! Non-profit organizations of all kinds are warmly welcomed on our platform, and we offer special discounted rates to help support your mission. You’ll gain access to a dedicated space to promote your events and fundraisers to the local community.
To get started, simply click here to contact us and let us know you're interested in joining as a non-profit. We’re here to help you make a greater impact in your community!
What are the monthly or annual fees for a ShopLocal.ie membership?
ShopLocal.ie operates on a flexible, pay-as-you-go credit system, meaning you only pay for what you use, with clear visibility on every transaction. Our top-up packages are designed to offer excellent savings—the higher the top-up, the lower the cost per credit, so you can manage expenses efficiently.
Plus, when you join early, you unlock free access to exclusive features that will soon be premium add-ons. Depending on your chosen top-up, you can secure additional benefits for life, giving you even more value.
Ready to get started? Complete the form below and see how ShopLocal.ie can elevate your local presence!
I teach classes (like fitness, yoga, or art) or organize local events. Can ShopLocal.ie support me with promotions and bookings?
Absolutely! With your standard ShopLocal.ie membership, you’ll have access to fully featured event and class booking tools and can even sell tickets - all without additional booking fees. Plus, by joining now, you’ll unlock premium features for life to help your classes and events reach and attract more people than ever.
Ready to grow your community and make it easy for locals to book with you? Head to the bottom of the page to register today!
Can I choose not to accept online payments and offer cash on delivery or other offline options instead?

While card payments have become the standard for convenience, especially online, we understand that some businesses may prefer offline payment options. ShopLocal.ie offers flexibility - allowing you to accept cash on collection, payment upon delivery, or process card payments with your in-store terminal if that better suits your needs.

However, we do recommend online payments as the primary option, as they help reduce missed pickups and no-shows, creating a more seamless experience for you and your customers. Ultimately, we want you to succeed in the way that works best for your business, so the choice is yours.

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